TERMS AND CONDITIONS
Membership Types
For Monthly Memberships, the first pro-rata payment is collected on the date that the Member signs up to their Monthly Membership package, and Membership begins on that date. For any fixed length contracts i.e. 12 months, the contract commences on the 1st of the following month. Thereafter, payment is collected on or around the 1st of each month.
All memberships each have a minimum contract term, and Membership will auto-renew after the fixed contract term has been served. Some of these are shown below:
"6 Month Fixed Membership" – contract term of six full calendar months.
"12 Month Fixed Membership" – contract term of twelve full calendar months.
“Joint 12 Month Fixed Membership" – contract term of twelve full calendar months.
“Open Gym Only - 12 Month Fixed Contract” - Contract term of twelve full calendar months.
“Rolling Monthly Membership” - Contract term of one full calendar month
Monthly Memberships will enable Members to book into as many classes as they wish on a monthly basis, subject to availability.
For Paid in Full Membership types, full payment is required upfront at the point the Member signs up to their Paid in Full Membership package, and the Membership will automatically expire at the end of the term. Membership begins on that date that payment is made. Members may then renew their Membership or alternatively may switch to a rolling Monthly or fixed term Membership as per above.
Class Packages
For these package types, full payment is required upfront at the point the Member signs up to their Class Package. Each token in the Class Pack is redeemable against a class booking or open gym session. The Class Pack will automatically expire once all tokens have been redeemed.
Class Packages are non-refundable and valid for 12 Months from purchase.
Membership Dues
Membership is payable in advance, either fully or monthly as per the Membership type selected. Monthly fees will be debited on or around the 1st of each month. In the event that the Member falls into arrears in respect of any fees payable, all arrears must be settled before the Member can use the Club.
Monthly Membership fees may be increased at the discretion of and at any time by HOTBOX CrossFit, to take effect subject to at least one calendar month's written notice. Changes to pricing for new joiners may be made without notice. Any discounted Membership options are offered on the basis that the Member can provide proof of eligibility; Members should be aware that the full fee for their Membership type may be applied until such proof is provided.
Cancelling your membership
Members on a Monthly Membership contract may cancel their Membership after or with effect from the end of the minimum term, by giving one full calendar month's advance written notice, effective from the 1st of the following month. This should be done by emailing info@crossfitheysham.com or filling out a cancellation form through the website.
Members cannot cancel membership prior to membership start date.
Paid in Full Memberships will expire automatically at the end of the term, unless the Member chooses to renew their Membership. No refunds are applicable for any portion of fees paid upfront.
Any Member with more than three months remaining on the minimum term of their Membership may terminate their Membership at the end of the then current month by paying in full 50% of the total future fees due until the end of the minimum term.
Pausing your membership
Any Member may apply for their Membership to be Paused or Continued by submitting a request to info@crossfitheysham.com or by submitting a pause membership form via the website.
The minimum freeze period is one full calendar month, commencing on the 1st day of the month, with a maximum of three full consecutive calendar months. Each pause costs £15 per month.
A Member must request the pause at least 3 working days prior to the requested pause start date.
Pause periods will not count towards a Member's contractual term, and will extend any applicable minimum term by the number of frozen months taken. Membership may not be paused during the notice period of cancellation.
Any Member who requests to freeze their Membership under the Terms and Conditions will not be able to access the Club during the frozen period, either via their Membership or purchase of a Guest Pass. A Member must apply to unfreeze their Membership if wishing to use the Club during the frozen period. In order to unfreeze a Membership, a pro rata fee for the remainder of the then current month will be payable.
Club Facilities
Full details of normal opening hours are available upon request at HOTBOX CrossFit. HOTBOX CrossFit reserves the right to vary normal opening hours, temporarily remove the access to certain equipment, or to temporarily close certain areas of the facility from time to time without notice for various purposes including for cleaning, decorating, repairs, refurbishment, or for special functions and holidays.
Health and Safety
All Club users must complete a health questionnaire before entry. If any medical conditions are disclosed, the user must confirm that they have sought medical advice or wish to use the Club without doing so, and that they take full responsibility for any injury or health condition sustained whilst using the facilities arising from their medical condition. HOTBOX CrossFit staff are not medically trained and are therefore not qualified to assess whether the Club user is in appropriate physical condition to use the facilities. HOTBOX CrossFit advises all Club users to take medical advice prior to starting any exercise programme if they are in any doubt as to their ability to do so.
The Member warrants and represents upon their Membership Application Form, and repeats such warranty upon each visit to the Club, that they are in good physical condition and know of no medical or other reason why they should not engage in any form of exercise, and that such exercise would not be detrimental to their health, safety, comfort or physical condition.
Termination of Membership by HOTBOX CrossFit
HOTBOX CrossFit may terminate a Membership without notice and with immediate effect if:
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The Member breaches these Terms & Conditions or the Club Rules, either repeatedly or because of one serious breach;
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Any due fees remain unpaid after any request for payment by HOTBOX CrossFit;
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HOTBOX CrossFit is of the opinion (acting in its discretion) that the Member is not suitable for continued Membership;
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The Member puts the health, safety or well-being of staff or other Members or Guests at risk.
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All decisions made by HOTBOX CrossFit under this clause are final and binding. CHOTBOX CrossFit is unlikely to accept a new application for Membership from someone whose Membership has been terminated in accordance with this clause.
Your Personal Information
Members are responsible for advising HOTBOX CrossFit of changes to their personal information. Where HOTBOX CrossFit is required to provide any written notification, HOTBOX CrossFit will send the notice to the e-mail address used upon sign up or any updated e-mail address the Member has provided since joining. Any notice sent by HOTBOX CrossFit in accordance with this clause will be deemed received by the Member two days from the date of sending.
HOTBOX CrossFit takes the responsibility for looking after Members' personal information very seriously, and will only contact Members with information about the Club and HOTBOX CrossFit's services available.
Changes to Terms and Conditions
HOTBOX CrossFit may from time to time amend these Terms & Conditions, including the introduction of any additional terms and conditions, and will notify Members. Any changes will be effective immediately.
Contract Terms
A completed Application Form, these Terms & Conditions, and the waiver make up a binding contract of Membership with HOTBOX CrossFit. Members are advised to read the Terms & Conditions and Club Rules in full before completing the Application Form. The failure of HOTBOX CrossFit to enforce any of its rights at any time for any period shall not be construed as a waiver of those rights. Any failure to identify or act upon a breach of the Terms & Conditions shall not be deemed to be an affirmation by HOTBOX CrossFit that the behaviour of the Member or Guest is acceptable. Except where permitted by this Contract, neither HOTBOX CrossFit nor the Member may alter the terms of this Contract without the express agreement of the other.